By registering for the Redwood Day Summer Camp Program, you agree to these policies.
We use e-mail as our primary means of communication for confirmations of registration, receipts, and general correspondence. Please check your email provider’s spam protection to ensure that firstname.lastname@example.org
is defined as a safe address so that emails from us will not be blocked.
FEES: Space is not guaranteed until full payment has been settled. Space is not guaranteed until full payment has been settled.
- Full refunds, less transaction processing fees, will be issued for any cancellations occurring at least one month before the start date of the camp session for which you registered.
- 50% refund for cancellations received more than two weeks before the camp session begins.
- NO REFUND for cancellations received less than two weeks before the camp session begins.
- Registration fees are non-transferrable between participants.
- If you would like to change the registration to a different session, please email your request to email@example.com. Transfers between sessions are not guaranteed and require approval by camp administration. No transfers allowed within two weeks of the camp session start date.
- If a particular session is canceled due to low enrollment, you will have the option to transfer to another session, if there’s availability, or receive a full refund.
- In the case of a natural disaster that affects our ability to host any session of camp, we will first search for an alternative host site. If no alternate sites can be found, we will issue full refunds.
You will receive an automatic confirmation e-mail upon completion of your registration. Please review your confirmation to ensure it matches your selection and that you have registered for the correct session(s). If you do not receive a confirmation e-mail soon after registration, it likely means that there was a transaction error and you are not registered. Please send an email to firstname.lastname@example.org
describing the issue as best you can. Our staff will research the issue and contact you with next steps.
MANDATORY AND OPTIONAL FORMS:
On the summer camp website, a number of forms including liability waiver, emergency contact/medical information forms and authorization to administer medication forms are available for download. Please complete and return all required and relevant, optional forms before the first day of camp. Participation will not be allowed for any registered camper who has not returned fully completed forms. No refunds will be issued for failure to turn in completed forms.
REQUIREMENT TO DISCLOSE SPECIAL NEEDS OR BEHAVIORAL ISSUES:
Prior to, or at the time of registration, parents/guardians are responsible for notifying us of an officially diagnosed special need. Additionally, we must be informed if your child has been asked to leave another camp program and/or if your child has had disruptive behavior during their time in any other program. If your child has an aide during school, they will need one during camp.
DISMISSAL FROM CAMP:
If a child exhibits behavioral problems that preclude other campers or themself from participating safely in a group, staff may dismiss the child from continued participation in the camp. Parents/Guardians will be contacted and asked to pick-up the child as soon as possible. If a camper is dismissed for behavioral reasons, no refund will be issued.
If we discover your child has nits or lice while they are at camp, staff will contact you to come to pick up your child as soon as possible. Students must be nit free before returning to camp.
Our staff is unable to give regularly scheduled daily medications, so please administer those to your child before or after camp, or come by during the day if necessary. Medicine, prescription or over-the-counter (OTC), on an “as needed” basis must be brought to camp in original packaging and given to the camp instructor(s) along with completed forms authorizing our staff to administer the medications. Relevant forms for prescription or OTC medications may be found on the summer camp website under the “Optional Forms” heading. Prescription medications require a physician’s signature so please plan accordingly.
24-HOUR FEVER FREE:
You must also add information about these medications to your child’s emergency contact/medical information form. If there are any changes after submission, e-mail our office with updates at least one week before camp.
Your child must be fever-free for 24 hours before they can participate in camp activities. If your child develops a fever while at camp, we will contact you and ask you to pick up your child as soon as possible.
FEES FOR LATE PICK-UPS:
Please arrive on time to pick-up your child each day. Pick-Ups more than fifteen (15) minutes after the scheduled end time for a particular session are considered LATE PICK-UPS. All late pick-ups will be charged a $25 fee. An additional $10 fee will be charged for each 15-minute block of time thereafter until your child has been picked up from campus. The onsite staff does not have the authority to waive any fees.
SIGNING IN AND OUT REQUIRED:
We require that parents/guardians sign their children into and out of camp daily with signatures and time. These records are used to monitor attendance and calculate any fees for late pick-up so please make sure to enter information correctly and clearly. At pick-up time, staff will release campers only to someone listed on your authorized pick-up list.
PERMISSION FOR CHILDREN AGES 12+ and OLDER TO SIGN THEMSELVES IN AND OUT:
For campers ages 12 and older, parents/guardians may give permission for their children to sign themselves in and out. In this case, children are responsible for themselves before the sign-in time and after the sign out time, and a “Permission to Leave Campus Unaccompanied” form must be signed and turned in before the first day of the camp session. This form may be found on the summer camp website under the “Optional Forms” heading.